You’ve scaled your fleet successfully, but what happens when messaging every single guest yourself becomes a burden? Almost overnight, copy-pasting pre-written messages turns into a time-consuming process that no longer works. What’s more, it’s not only your time — juggling communications and making sure that every message gets out on time adds to the stress.
Imagine not worrying ever again about missing to send a message!? This is easily doable with CarSync’s 100% reliable scheduled messages! 💯
In a few steps, you can automate communication with your guests to the point that checking a renter’s driver’s license remains your only responsibility. Doesn’t that sound awesome?
CarSync automated messages — the proven best solution! 🚀
Thousands of hosts are no longer burdened with extensive correspondence and have managed to win back their time using CarSync’s automated messages. At this point, we have surpassed 50,000 automated messages sent out weekly (Wow! 🥳), and the number is growing by the day.
A variety of advanced functionalities
Here are some of our customers’ favorite functionalities concerning automated messages:
- Conditions 🔥: An automated message is sent based on conditions you set, and there are plenty of options to choose from!
Building a solid customer base of repeat guests is great, but even more so when you can easily automate a different welcome message for those returning to your cars.
Do you offer extras to your guests? Message your renters based on the extra they’ve purchased or the protection level they’ve chosen. Your automated message with guidelines on how to use the extra will be sent only to those who purchased it. - Rich variables⚡: Would you like to offer a transponder for tolls to your guest? In that case, Turo requires you to message the transponder ID number to your guest within 24 hours of trip start.
As your fleet grows, it gets hard to keep it in mind. However, you can easily schedule this message and avoid the risk of having your reimbursement request denied. What is more, CarSync supports toll transponder as a message variable. - Overrides 🚗: Avoid cluttering your template section! You can customize a message for a specific situation by adding an override with a condition.
For instance, create a different welcome template for your Teslas using an override. - Airport delivery ✈️: If you offer airport delivery, you can create a template for specific airports. It comes in quite handy when you do delivery to more than one airport. All you need to do is select the airport from the drop-down menu.
- Advance notice: You’ve scheduled a message 24h before the trip start. However, you don’t want to send it for the short notice reservations. No problem, you can even have completely separate stacks for short notice vs early bird reservations.
Automating communication with your guests is a huge step toward managing your fleet in a more passive and efficient way. Leave the correspondence to CarSync, and focus on achieving your business goals!
